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Frequently asked questions
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|
| Q. |
Received
an error message
during installation and cannot launch Easy Business Imprints after
installation.
|
| A. |
It is strongly recommended that you exit
all Windows programs before running the installation of Easy Business
Imprints. Also, the user should exit some background running programs (e.g.
Anti-Virus Guard).
If you are using Win NT 4.0/2000/XP/Vista/7/8/8.1, login as an administrator. If you
are running Win95(Osr2)/98(Retial), be sure to install IE 5.0 or
higher.
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| S. |
Reinstall the Easy Business Imprints.
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|
| Q. |
The toolbar of Easy Business Imprints does not look
correct.
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| A. |
Make sure
that the Internet Explorer Browser on your system is version
5.0 or higher.
If you are using Win95(Osr2)/Win98(1st Edition)/Win NT
4.0, the Internet Explorer Browser might be an old version.
|
| S. |
You can
access http://www.microsoft.com to download and install the upgrades of
the Internet Explorer.
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|
|
| Q. |
The online help does not look
correct.
|
| S. |
Download and install an MS update package (Hhupd.exe 715KB).
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|
| Q. |
Where are
the template files in the Imprints
Library?
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| A. |
All the
template files in the Imprints Library are located in the
folder "C:\Program Files\Common Files\Acro
Software\ImprintsHost\Library\".
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